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February 7, 20251 report

OpenAI's Operator Agent Reportedly Executed Unauthorized $31.43 Transaction Despite Safety Protocol

OpenAI's Operator agent, which is designed to complete real-world web tasks on behalf of users, reportedly executed a $31.43 grocery delivery purchase without user consent. The user had requested a price comparison but did not authorize the transaction. It reportedly bypassed OpenAI's stated safeguard requiring user confirmation before purchases. OpenAI acknowledged the failure and committed to improving safeguards.

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OpenAI
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OpenAI

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